Unit 5 预订酒店
Step 1 必备场景词
场景词
reservation [ˌrezəˈveɪʃn] n. 预订
book [bʊk] v. 预订
reserve [rɪˈzɜːv] v. 预订
available [əˈveɪləbl] a. 可用的
double [ˈdʌbl] a. 双人的
non-smoking [ˌnɒn ˈsməʊkɪŋ] a. 禁烟的
view [vjuː] n. 景色，视野
rate [reɪt] n. 价格，费用
cancel [ˈkænsl] v. 取消
hotel [həʊˈtel] n. 旅馆，酒店
lobby [ˈlɒbi] n. 休息室；大厅
reception [rɪˈsepʃn] n. 前台，接待处
restaurant [ˈrestrɒnt] n. 餐厅
bar [bɑː(r)] n. 酒吧
gym [dʒɪm] n. 健身房
spa [spɑː] n. 水疗
suite [swiːt] n. 套房
deposit [dɪˈpɒzɪt] n. 押金
confirmation [ˌkɒnfəˈmeɪʃn] n. 确认
detail [ˈdiːteɪl] n. 细节
process [ˈprəʊses] n. 流程
policy [ˈpɒləsi] n. 政策，方针
cancellation [ˌkænsəˈleɪʃn] n. 取消
advance [ədˈvɑːns] a. 预先的
deluxe [dɪˈlʌks] a. 豪华的
executive [ɪgˈzekjətɪv] a. 高级的；供重要人物使用的
extra [ˈekstrə] a. 额外的
upgrade [ˌʌpˈɡreɪd] v. 升级
refundable [rɪˈfʌndəbl] a. 可退还的
场景词组
book a hotel 预订酒店
book a room 预订房间
reservation confirmation 预订确认
reservation details 预订详情
reservation number 预订号码
reservation process 预订流程
reservation policy 预订政策
reservation system 预订系统
reservation cancellation 预订取消
reserve a hotel 预订酒店
reserve a room 预订房间
reserve in advance 提前预订
reserve online 在线预订
make a reservation 预订
swimming pool 游泳池
laundry service 洗衣服务
room service 客房服务
business centre 商务中心
parking lot 停车场
single room 单人间
double room 双人间
twin room 双床房
deluxe room 豪华间
executive room 行政房
non-smoking room 无烟房
family room 家庭房
king-size bed 大床房
extra bed 加床
room upgrade 房间升级
breakfast included 含早餐
refundable deposit 可退还押金
Step 2 实用场景句
预订房间
· Do you have any rooms for tonight? 今天晚上有空房间吗？
· Can you hold it for me? 你能不能为我保留这个房间？
· Do you have any rooms for next week? 下周你们有空房间吗？
· May I know the guest’s name, please? 请问客人的名字是？
· I’m sorry. We’re booked for those dates. 对不起，那几天我们客满了。
房间类型
· What kind of room would you like? 你要什么样的房间？
· I’d like to book a double room. 我想订一间双人房。
· A double room with twin beds, please. 我要一个带两张单人床的双人房间。
· I’d like a non-smoking room. 我要非吸烟的房间。
· Could I have a smoking room, please? 我能要一个可吸烟的房间吗？
房间位置
· I’d like a room with a view. 我想要景观好的房间。
· I want a room with a front view. 我想要一个有前方视野的房间。
· It has a wonderful sea view. 在那里可以看到美丽的海景。
· I’d like to reserve a double room away from the street.
我想预订一间不临街的双人房。
入住时间
· When will you check in and check out? 您什么时候入住和退房？
· For which days please? 哪几天入住？
· I would like to make a reservation from October 1st to October 7th.
我想预订十月一日到七日的房间。
酒店消费
· What are your rates? 请问房价是多少？
· How much is it for a double room? 双人房的价格是多少？
· How much is it per night? 每晚多少钱？
· Do you have a special offer? 请问有优惠吗？
· Does it include breakfast? 包含早餐吗？
· Do you have a pick-up service from the airport? 你们有接机服务吗？
更改＆取消预订
· May I change the date to Tuesday? 我能把预订日期改为周二吗？
· May I change my reservation for a single room? 我能更改我预订的单间吗？
Step 3 情景小对话
· What kind of room would you like? 你要什么样的房间？
A:What kind of room would you like? 你要什么样的房间？
B:A single room. 单人间。
· I’d like to book a double room. 我想订一间双人房。
A:Reservations. How can I help you? 这里是客房预订部，请问您有什么需要？
B:I’d like to book a double room. 我想订一间双人房。
相关说法：今晚还有双人房吗？Do you have a double room for tonight?
我能预订一个单人间吗？Can I book a single room?
我想预订一个单人间。I’d like to book a single room.
能给我预订一个单人间吗？Could you reserve a single room for me?
· Could I have a smoking room, please? 我能要一个可吸烟的房间吗？
A:Could I have a smoking room, please? 我能要一个可吸烟的房间吗？
B:I’m sorry, sir. All of our rooms are non-smoking.
对不起，先生。我们所有的房间都是禁烟的。
· I’d like to reserve a double room away from the street.
我想预订一间不临街的双人房。
A:Advance Reservations. Can I help you? 客房预订部，我能为您效劳吗？
B:I’d like to reserve a double room away from the street.
我想预订一间不临街的双人房。
A:I am sorry, there is no vacancy. 对不起，我们这儿已经住满了。
· Is breakfast included? 带早餐吗？
A:Is breakfast included? 带早餐吗？
B:No. Breakfast is separate. 不包括。早餐单独付钱。
还可以说：Does that include breakfast?
Does breakfast come with the cost of the room?
· Do extra beds cost more? 外加床铺要付钱吗？
A:Do extra beds cost more? 外加床铺要付钱吗？
B:Yes. It will be an additional $25 per bed. 是的。每张床多加25美元。
还可以说：Is there a charge for extra beds?